Return and Exchange Policy
1. Items can be exchanged Seven (7) days from receipt of merchandise
2. To be eligible for an exchange, your item must be unused and in the same condition that you received it, tags attached to garment, no visible damage and unworn.
3.Items that have washing to bleeding problem will not covered in the exchange policy. (Items during first wash, should not be soak with soap for a long time or bleeding will more likely to occur)
4. Items can be exchanged at any of our stores in Manila by presenting the official receipt or sales invoice and the actual merchandise.
5. Exchange may be in the form of store credit that can be used only in store.
6. Once items are received by us, we will send a confirmation via email.
7. For international orders, exchange items will be covered by buyer.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
Or send your item to any of our branches below:
Powerplantmall, Rockwell, Sm Aura, Sm Megamall, Ayala Vertis north, Ayala Glorietta3, Alabang Town Center and The Shangrila Mall.